Responsible Gaming
Gambling Should Be Entertainment, Not Income
At gnomegardenspace.ca, we promote responsible gaming practices. Gambling should only be viewed as a form of entertainment, similar to going to a movie or concert. It should never be considered a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you play.
Age Verification
Captain Cooks Casino and all affiliated gaming services are strictly for individuals aged 18 years or older, or the legal age of majority in your province of residence. It is your responsibility to ensure you meet all legal age requirements in your jurisdiction before participating in any gambling activities. We do not permit access to minors under any circumstances.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs in your own behavior, please reach out for help:
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activities or the amount of money spent from family and friends
- Spending more time or money on gambling than intended
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Gambling to escape problems, stress, or difficult emotions
- Borrowing money to gamble or pay gambling debts
- Neglecting work, school, family, or other important responsibilities due to gambling
- Continuing to gamble despite negative consequences
- Failed attempts to cut back or stop gambling
- Lying to loved ones about your gambling habits
Self-Help Tools and Player Controls
We provide several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits: Establish a cap on how much you're willing to lose during a session or time period.
- Reality Checks: Enable reminders that pop up during your gaming session to help you keep track of time and money spent.
- Session Time Limits: Set automatic logout times to prevent extended gaming sessions.
- Self-Exclusion: Request temporary or permanent closure of your account if you feel you've lost control. This prevents you from accessing the casino for a predetermined period.
We encourage all players to use these tools as part of responsible gaming practices. Speak with our customer support team to activate any of these features on your account.
Support Organizations in Canada and Internationally
If you or someone you know is struggling with problem gambling, professional help is available. Here are trusted organizations that provide confidential support:
Canada
- Responsible Gambling Council (RGC)
Website: www.responsiblegambling.org
Provides resources, research, and support for problem gambling in Canada.
International Resources
- United Kingdom - GamCare
Website: www.gamcare.org.uk
Free, confidential support for problem gambling. - United Kingdom - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. - Australia - Gambling Help Online
Website: www.gamblinghelponline.org.au
Confidential counselling and information services. - United States - National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Resources and referrals for problem gambling treatment.
If You Need Help
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for professional support immediately. There is no shame in asking for help—gambling disorder is a recognized condition with effective treatments available.
Contact the Responsible Gambling Council at www.responsiblegambling.org or explore the international resources listed above. Your wellbeing matters, and support is always available.
Remember: gambling should be fun. If it stops being fun, it's time to take action.